Softwear Traders LLC is highly committed to keeping client’s personal information safe and secure and we collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our company in any way until you agree to permit us for doing so.
Information Collection
Softwear Traders LLC is highly committed to keeping client’s personal information safe and secure and we collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our company in any way until you agree to permit us for doing so.
Initially, the personal information we require is about clients’ name, company’s name, billing address, email address, secondary email, phone and fax numbers, order details and place of residence and some of which is optional. Along with this, we need information in creative brief in order to start working on your order
Additionally, collection of information includes opinions pertaining to complaints, appreciation and comments about the product. Technical information which is collected and recorded includes your IP address, browser version, operating system and the date and time when you visit. Google Analytics or some similar tool or service is also used for collecting this data.
Our client brief collects necessary information about your project, so we deliver just what you require. We use Google Analytics and similar tools to collect your information, including your IP address, operating system, browser information, and the date & time of visiting our website. The data collected helps us in providing a customized user experience to you.
Usage Of Collected Information
First of all, the information we collect helps us to understand exactly what product you need and what special things would you require in it and secondly the billing information is inevitable for payment process.
Initially, the personal information we require is about clients’ name, company’s name, billing address, email address, secondary email, phone and fax numbers, order details and place of residence and some of which is optional. Along with this, we need information in creative brief in order to start working on your order
Additionally, collection of information includes opinions pertaining to complaints, appreciation and comments about the product. Technical information which is collected and recorded includes your IP address, browser version, operating system and the date and time when you visit. Google Analytics or some similar tool or service is also used for collecting this data.
Our client brief collects necessary information about your project, so we deliver just what you require. We use Google Analytics and similar tools to collect your information, including your IP address, operating system, browser information, and the date & time of visiting our website. The data collected helps us in providing a customized user experience to you.
Privacy Of Payments
Softwear Traders LLC is the merchant of record for purchases made on our website. We accept multiple payment options, and all billing information you submit is processed through PCI-DSS compliant, secure third-party payment processors over an encrypted (SSL/TLS) connection, indicated by “https://” in our domain.
We do not store your full card number, CVV, or other sensitive payment card details on our own servers. Your billing information is used solely to process your order and is never sold or shared with third parties for their own marketing purposes.
Confidentiality
Confidentiality is surely a serious concern and we are fully aware of the fact and this is why we never compromise over the confidentiality of our clients’ information.
We use your personal information in order to keep in touch with you so that we can have smooth communication about the order process. Therefore, your entire information like name, billing address, e-mail address, telephone number, fax, etc. is treated as confidential and saved at a secure location which is accessible by the designated members only ensuring that it stays safe and there is no threat of its being stolen or hacked. We reassure that your personal information will never be released to any third party in any circumstances until you allow or we are forced by law.
Amendments
Softwear Traders LLC may amend its privacy policy for more strict security concerns if needed. However, the entire amendments about personal information security concerns will be declared with a prior notice of the effective date of amended or updated privacy policies.
Conditions Of Information Disclosure
In the first place, it is our top priority to avoid the information disclosure. However, the information disclosure can only take place if we are to abide by the country law for judicial proceeding, court order, or any other legal procedure.
Text Messaging (SMS) Privacy
If you provide your mobile phone number and opt in to receive text messages from Softwear Traders LLC, we use that number only to send you the messages you agreed to receive, such as design quotes and project updates, appointment/consultation reminders, customer support replies, and promotional offers and discounts.
Your mobile number and SMS opt-in data will never be sold, and will not be shared with third parties for their own marketing purposes. For operational purposes only, your name and mobile number may be shared with the service providers who help us deliver SMS communications (such as our messaging platform provider); these providers use your information solely to carry out that service on our behalf.
Message and data rates may apply, and message frequency varies. You may opt out of text messages at any time by replying STOP, or request help by replying HELP. You can also reach us at info@softweartraders.us or +1213 325 2205.
Contact Us
If you have any confusion or concerns regarding our privacy policies, you can contact us via our contact us form, or reach us directly:
Softwear Traders LLC
5142 Glenbeigh Rd
Richmond, VA 23234
Email: info@softweartraders.us
Phone: +1213 325 2205